Privacy Policy

Last updated: 4 July 2026

The short version: our apps run entirely on your computer and send us nothing. This website uses cookieless, anonymous analytics. The only personal data we ever hold is what you give us directly — a waitlist email address, a support email, or the details our payment provider needs to sell you a licence.

Who we are

BitSoft is the trading name of BIT-SOFT TECHNOLOGY LTD, a company registered in England and Wales (company number 17148041). Registered office: 44 Merthyr Mawr Road, Bridgend, Wales, CF31 3NR. We are the data controller for the personal data described in this policy. You can reach us at support@bit-soft.co.uk.

Our apps: Clip and Beam

Clip runs entirely locally on your Windows PC. It has no account system, no cloud sync, no telemetry, and no network activity of any kind. Your screenshots and files never leave your machine, and we have no way of seeing them.

Beam (in development) transfers files from your phone to your PC over your own local Wi-Fi network. Transfers travel directly between your devices and are never routed through our servers or anyone else's — we never receive, store, or see the files you transfer.

This website

Analytics

We use Plausible Analytics, a privacy-focused analytics service. Plausible does not use cookies and does not collect or store personal data — no persistent identifiers, no cross-site tracking. It tells us things like how many people visited a page and which country they were in, and nothing about who they are.

Cookies

This website does not set cookies. There is no cookie banner because there is nothing to consent to.

Hosting

The site is hosted by Netlify, whose infrastructure processes standard web server request data (such as IP addresses) transiently to deliver pages and protect against abuse. See Netlify's privacy policy.

Data you give us

Waitlist

If you join our waitlist, we store your email address and use it to send occasional product updates and a launch announcement. Every email includes an unsubscribe link, and unsubscribing removes you from the list. We never sell or share the list.

Support and press email

If you email support@bit-soft.co.uk or press@bit-soft.co.uk, we keep the correspondence for as long as needed to resolve your query and maintain a support history.

Purchases

Purchases are processed by Lemon Squeezy, who act as merchant of record. Lemon Squeezy handles your payment details — we never see your card number. We receive the information needed to issue and support your licence, such as your email address and licence key. See Lemon Squeezy's privacy policy.

Legal bases

  • Contract — processing needed to sell you a licence and provide support for it.
  • Consent — the waitlist; you can withdraw it at any time by unsubscribing.
  • Legitimate interests — anonymous, cookieless site analytics and responding to enquiries.

Retention

Waitlist emails are kept until you unsubscribe or the list is retired. Licence records are kept for as long as your licence is active plus any period required for tax and accounting law. Support correspondence is kept for up to two years after the query is closed.

Your rights

Under UK data protection law (UK GDPR and the Data Protection Act 2018) you have the right to access, correct, delete, restrict, or object to our processing of your personal data, and to data portability. Email support@bit-soft.co.uk and we'll act on it. You also have the right to complain to the Information Commissioner's Office.

Changes to this policy

If we change this policy, we'll update this page and the date at the top. If a change materially affects data we already hold about you (for example, the waitlist), we'll email you about it first.